Meet Our Staff
Management
Adam O'Brien
Sales Manager
Gustavo Valenzuela
Finance and Insurance
Nick Saidai
General Manager
Shane Bode
Used Car Director
Sales
Jason Mertens
Sales & Leasing Consultant
Ethan Bicha-Dale
Salesperson
Tracy Baskin
Sales Consultant
Donavin Alsfelt
Sales Consultant
Cayden Czaplewski
Sales Consultant
Alfredo Palomares Jr.
Sales Consultant
Jed Vandenbush
Sales Consultant
Zach Knaflic
Sales Consultant
Eric Hoover
Sales Consultant
Service
Maxwell Munsell
Service Advisor
Joe Obernberger
Service Manager
Administration
Rod Winklepleck
Corporate Director of Sales
Jennie Etringer
Office Manager Lead
Kizzy Johnson
Office Manager
Maxwell Munsell
Service Advisor
Oct 27, 2026
Very accommodating with service and thorough.
Very accommodating with service and thorough. Every onexwas pleasent and they didnt try to upsell anything.
Oct 22, 2026
For the 2nd time the wrong mileage sticker was placed on
For the 2nd time the wrong mileage sticker was placed on my car for my next oil change. Sticker was less miles than when arrived.
Oct 09, 2026
I wouldn't go anywhere else for service on my cx-5.
I wouldn't go anywhere else for service on my cx-5. They work with customer till you are satisfied.
Oct 07, 2026
Very pleasant people to work with.
Very pleasant people to work with. They are very helpful and patient when I have questions. I would highly recommend Russ Darrow Mazda.
Oct 06, 2026
Really good dealership really good service good
Really good dealership really good service good communication good friendly workers good with work in my car
Jason Mertens
Sales & Leasing Consultant
Aug 04, 2026
Jason Merten was my salesman.
Jason Merten was my salesman. Mr. Merten was very informative and helpful throughout the entire process. Provided advice throughout the process as well ensured I got anything I needed before closing the sale.
Aug 04, 2026
Mr. Merten was very informative and helpful through the
Mr. Merten was very informative and helpful through the process. He answered all my questions and concerns in a manner that put me at ease with the transaction.
Jul 22, 2026
I liked that I was able to book an appointment the same
I liked that I was able to book an appointment the same day I called. I appreciated the video inspection and Michael going through the paperwork and answering all my follow up questions.
Jun 24, 2026
Very good speed getting through the buying process.
Very good speed getting through the buying process. Communication was extended in a very. Timely fashion
Jun 04, 2026
Helpful and knowledgeable staff!
Helpful and knowledgeable staff! Everyone was friendly and I didn’t feel pressured at all.
Adam O'Brien
Sales Manager
Oct 23, 2026
Mazda is a great car for anyone looking for reliability.
Mazda is a great car for anyone looking for reliability. I do not recommend this dealership especially if you are looking to trade in a vehicle. I was given a price online and drove an hour to get there just for them to tell me that we never offered you that price, and we cant honor it. Mind you, I showed them the offer they were competing with and told them I did not makeup the value in my head and was told “we would never offer that” it was a waste of 5 hours on my part. Adam the finance manager did not even care that i wasted my whole day based off of a value I got from their team. I recommend a different dealership if mazda is your choice of vehicle
Jul 23, 2026
Ethan is such a good salesmen!
Ethan is such a good salesmen! Very knowledgeable and a no pressure guy. Super easy to talk to as well!
Jun 27, 2026
Both Ethan and Adam were beyond professional and helpful
Both Ethan and Adam were beyond professional and helpful during the process of purchasing a vehicle! Would recommend them 1000 more times!
Jun 26, 2026
Donavin and Adam were so great!
Donavin and Adam were so great! They took care to not only get me a better deal than I thought I could get, but they also got me the exact vehicle I was looking for. Gus made the purchase go WAY faster than ever before. Happy customer here!
Jun 21, 2026
Perfect and excellent service thank you for the great
Perfect and excellent service thank you for the great service all the time. Appreciate it
Joe Obernberger
Service Manager
Nov 07, 2026
Fast efficient friendly service, requiring a fifteen word
Fast efficient friendly service, requiring a fifteen word statement here is irritating at best and reason for forgoing future reviews!
Nov 06, 2026
It's clean.
It's clean. Service is prompt., polite, and is very good at explaining things to me.
Oct 27, 2026
Very accommodating with service and thorough.
Very accommodating with service and thorough. Every onexwas pleasent and they didnt try to upsell anything.
Oct 22, 2026
For the 2nd time the wrong mileage sticker was placed on
For the 2nd time the wrong mileage sticker was placed on my car for my next oil change. Sticker was less miles than when arrived.
Oct 09, 2026
I wouldn't go anywhere else for service on my cx-5.
I wouldn't go anywhere else for service on my cx-5. They work with customer till you are satisfied.
Ethan Bicha-Dale
Salesperson
Jul 23, 2026
Ethan is such a good salesmen!
Ethan is such a good salesmen! Very knowledgeable and a no pressure guy. Super easy to talk to as well!
Jul 20, 2026
Was very patient and helpful with the purchasing process
Was very patient and helpful with the purchasing process and worked with me to get a better price when the original price wasnt what I was looking for.
Jul 18, 2026
Ethan was courteous and respectful.
Ethan was courteous and respectful. He listened to what I wanted and what I needed. And helped me find the perfect match.
Jul 18, 2026
Ethan was courteous and respectful.
Ethan was courteous and respectful. He listened to what I wanted and what I needed. And helped me find the perfect match.
Jun 27, 2026
Both Ethan and Adam were beyond professional and helpful
Both Ethan and Adam were beyond professional and helpful during the process of purchasing a vehicle! Would recommend them 1000 more times!
Gustavo Valenzuela
Finance and Insurance
Sep 23, 2026
Easy to make an appointment and walked me through the
Easy to make an appointment and walked me through the process of my software update.The convenience of a loaner was much appreciated
Jul 19, 2026
Alfredo was very nice, knowledgeable, and knows what he’s
Alfredo was very nice, knowledgeable, and knows what he’s doing. He jot down what my interest and get into the business right away. We did purchased not only what we want but also his performance. Everything went well as expected. Great customer service. Thank you, Alfredo, you did great job!
Jul 02, 2026
Alfredo was great!
Alfredo was great! He did everything to make us feel great about purchasing a vehicle. He took his time and was extremely patient with us. When I need a new car I’ll definitely be back.
Jun 26, 2026
Donavin and Adam were so great!
Donavin and Adam were so great! They took care to not only get me a better deal than I thought I could get, but they also got me the exact vehicle I was looking for. Gus made the purchase go WAY faster than ever before. Happy customer here!
Jun 21, 2026
Perfect and excellent service thank you for the great
Perfect and excellent service thank you for the great service all the time. Appreciate it
Tracy Baskin
Sales Consultant
Jun 19, 2026
We were so impressed and happy with our salesperson,
We were so impressed and happy with our salesperson, Alfredo! He was very knowledgeable, patient, and helpful. He informed us of options for various add-ons, but was never pushy. I would definitely purchase again with Alfredo.
May 30, 2026
Cullen was a delight to work with.
Cullen was a delight to work with. When I arrived, no one even acknowledged me. A guy on the phone looked at me with dead eyes but didn't react or say a word. After 5 awkward minutes of standing there, Cullen suddenly came into the service area with a big smile on his face and light in his eyes and asked if I'd been helped. I said no so he quickly got me checked in and was very pleasant and helpful through the whole process. I very much enjoyed working with him and hope I get to do so again in the future. Thank you Cullen for making me feel welcome and for a seamless service experience. A+++
May 21, 2026
Number 1 Mazda dealer for a reason.
Number 1 Mazda dealer for a reason. Adam, AJ, Jed, and Tracy were great to work with.
May 21, 2026
X x x x x x x x x x x x x x x
X x x x x x x x x x x x x x x
May 14, 2026
Zach provided a ton of information to help us make an
Zach provided a ton of information to help us make an informed decision on our purchase.
Donavin Alsfelt
Sales Consultant
Jul 23, 2026
Great Service Always Friendly Prompt quick and persistent
Great Service Always Friendly Prompt quick and persistent helpful and knowledgeable I’m glad to be part of Mazda
Jun 27, 2026
Both Ethan and Adam were beyond professional and helpful
Both Ethan and Adam were beyond professional and helpful during the process of purchasing a vehicle! Would recommend them 1000 more times!
Jun 26, 2026
Donavin and Adam were so great!
Donavin and Adam were so great! They took care to not only get me a better deal than I thought I could get, but they also got me the exact vehicle I was looking for. Gus made the purchase go WAY faster than ever before. Happy customer here!
May 03, 2026
Friendly employees, comfortable space and fair deal.
Friendly employees, comfortable space and fair deal. Also, good location and snacks. Coffee was not bad!
Apr 10, 2026
Donovan was a wonderful sales person.
Donovan was a wonderful sales person. He helped us set up our car, went through all the safety features all the technology and explained everything to our satisfaction.
Nick Saidai
General Manager
Oct 09, 2026
I wouldn't go anywhere else for service on my cx-5.
I wouldn't go anywhere else for service on my cx-5. They work with customer till you are satisfied.
Jul 06, 2026
The Mazda Greenfield dealership was great to work with!
The Mazda Greenfield dealership was great to work with! They were fast, communicative and pleasant. I would highly recommend!
Jun 21, 2026
Perfect and excellent service thank you for the great
Perfect and excellent service thank you for the great service all the time. Appreciate it
May 28, 2026
Nick handled a very busy Saturday before a holiday
Nick handled a very busy Saturday before a holiday weekend fantastic. I felt seen and valued as a customer despite being short staffed
Jan 28, 2026
I bought my car from these guys (2014) new.
I bought my car from these guys (2014) new.. Service has been responsive and reliable . Costs. reasonable. Never pushy. Always there when I need them.
Cayden Czaplewski
Sales Consultant
Jun 24, 2026
Very good speed getting through the buying process.
Very good speed getting through the buying process. Communication was extended in a very. Timely fashion
May 15, 2026
Professional and friendly team.
Professional and friendly team. Wait time was accurate. Waiting room was comfortable and clean. Thank you
May 11, 2026
They listened to what I was looking for didn't try to
They listened to what I was looking for didn't try to upsell or cross sell, just found me the deal that I needed. The entire experience was very satisfying, and I will do business with them again in the future.
May 03, 2026
Friendly employees, comfortable space and fair deal.
Friendly employees, comfortable space and fair deal. Also, good location and snacks. Coffee was not bad!
May 01, 2026
Everyone in the dealership was very good.
Everyone in the dealership was very good. Wings credit union is horrible to deal with, do not use them.
Alfredo Palomares Jr.
Sales Consultant
Oct 23, 2026
Mazda is a great car for anyone looking for reliability.
Mazda is a great car for anyone looking for reliability. I do not recommend this dealership especially if you are looking to trade in a vehicle. I was given a price online and drove an hour to get there just for them to tell me that we never offered you that price, and we cant honor it. Mind you, I showed them the offer they were competing with and told them I did not makeup the value in my head and was told “we would never offer that” it was a waste of 5 hours on my part. Adam the finance manager did not even care that i wasted my whole day based off of a value I got from their team. I recommend a different dealership if mazda is your choice of vehicle
Jul 19, 2026
Alfredo was very nice, knowledgeable, and knows what he’s
Alfredo was very nice, knowledgeable, and knows what he’s doing. He jot down what my interest and get into the business right away. We did purchased not only what we want but also his performance. Everything went well as expected. Great customer service. Thank you, Alfredo, you did great job!
Jul 02, 2026
Alfredo was great!
Alfredo was great! He did everything to make us feel great about purchasing a vehicle. He took his time and was extremely patient with us. When I need a new car I’ll definitely be back.
Jun 19, 2026
We were so impressed and happy with our salesperson,
We were so impressed and happy with our salesperson, Alfredo! He was very knowledgeable, patient, and helpful. He informed us of options for various add-ons, but was never pushy. I would definitely purchase again with Alfredo.
May 03, 2026
Alfredo was great to work with!
Alfredo was great to work with! Easy going, and very knowledgeable about the cars. Great personality and overall just wonderful at his job.
Jed Vandenbush
Sales Consultant
May 21, 2026
Number 1 Mazda dealer for a reason.
Number 1 Mazda dealer for a reason. Adam, AJ, Jed, and Tracy were great to work with.
May 21, 2026
X x x x x x x x x x x x x x x
X x x x x x x x x x x x x x x
May 10, 2026
Jed and Jeanne were so great!
Jed and Jeanne were so great! Very easy to work with! Thank you for everything!
May 09, 2026
Courteous responsive friendly; changed dealerships based
Courteous responsive friendly; changed dealerships based on the quality of the people working here; highly recommend
Mar 26, 2026
Jed was very patient answering all our questions.
Jed was very patient answering all our questions. When we took ownership of the car, he explained all the features we didn’t have on our 2016 Mazda. Highly recommend Jed as a salesperson.
Zach Knaflic
Sales Consultant
Jun 14, 2026
Friendly, helpful, relaxed.
Friendly, helpful, relaxed. Much more transparent than expected. Good experience. Would recommend to a friend.
May 26, 2026
Fast and easy process.
Fast and easy process. Transparent pricing. No pressure test drive, with great feedback and informative salesman. Zach knew a lot about the vehicle and helped me find the best trim to fit my needs.
May 14, 2026
Zach provided a ton of information to help us make an
Zach provided a ton of information to help us make an informed decision on our purchase.
May 08, 2026
Very nice and easy to work with.
Very nice and easy to work with. Got me to where I wanted to be price wise
May 05, 2026
My car has been nothing but issues, I feel ripped off by
My car has been nothing but issues, I feel ripped off by this dealership. Especially the salesman who didn’t know what he was talking about and mislead me MULTIPLE times. Awful experience so far.
Shane Bode
Used Car Director
Jul 05, 2026
Years ago when I first chose this shop it performed
Years ago when I first chose this shop it performed quality service. The staff and manager has changed since then; the integrity and attention to work performance has declined: forgetting to replace oil pan cover, stating that lubricants were applied when it hadn’t, then spraying WD-40 on the hinges in front of my face, When rotating my tires staff substituted “one” regular lug nut in place of the locking lug nut that was on my vehicle when I brought the vehicle in, also not returning the lug nut key to my locking lug nuts; as well as being told there was no reason for the staff to have opened my Brand New lug nut key package. They should have used a master key from the shop. I also was told that a part would cost $82, and that it was only available from the dealership, NAAPA provided the part for $14.95.,and I self installed it. Shop Charged $40 for a rear window wiper blade & telling me it’s only available at a dealership. I went to O’ Riley’s to do double check… they has the blade but suggested I go to Walmart for cheaper price of about $13. I will patronize O’Rileys again for being integral. I’m currently seeking a different Mazda dealership for future service. I’m not upset, just stating my personal experiences with Mazda Greenfield.(108th) I like my Mazda car.
Jun 21, 2026
Perfect and excellent service thank you for the great
Perfect and excellent service thank you for the great service all the time. Appreciate it
Jan 28, 2026
I bought my car from these guys (2014) new.
I bought my car from these guys (2014) new.. Service has been responsive and reliable . Costs. reasonable. Never pushy. Always there when I need them.
Dec 21, 2025
Better experience than last time.
Better experience than last time. That’s because Max took care of me. He is truly amazing at what he does and deserves more recognition for his constant impeccable customer service. Makes me want to keep coming back!
Nov 09, 2025
Was there for well over two hours to simply have a
Was there for well over two hours to simply have a diagnosis done for my brake sensor light that kept going off. Didn’t really care for the service mangers attitude as he seemed annoyed and unhelpful. Wasn’t very specific on some of the questions I was asking and continued to make things confusing. Also a sales rep that I had asked to get a copy of my warranty for me instead tried to sell me a larger package of a warranty and after denying it her attitude quickly changed and shooed me out of her office as it seemed I wasted her time. She also recommend me to go to a place down the street for cheaper service regarding my brake issues. The experience overall was fine but would have appreciated a little bit more customer service from the car service department.
Eric Hoover
Sales Consultant
Jan 31, 2026
Great dealership, from dealers to service.
Great dealership, from dealers to service. It why we keep coming back. This will be our 7th car with Mazda.
Dec 16, 2025
Wonderful people working there.
Wonderful people working there. I’ve been buying from Russ Darrow since 2006. This is my 9th Mazda and I have never been disappointed. Love my new cx5.
Nov 30, 2025
I’m truly blessed to do business with Russ to be a owner
I’m truly blessed to do business with Russ to be a owner and partnership with Russ Darrell Mazda the people Eric, as well as others there truly made me and my wife’s black Friday once in a lifetime. I very much appreciate how hard they went to make this deal happen.
Nov 27, 2025
Eric was supporting in the process of finding the car.
Eric was supporting in the process of finding the car. We will be back for more onboarding
Nov 11, 2025
Very patient with me and answered all my questions.
Very patient with me and answered all my questions. I had a very good experience.
Rod Winklepleck
Corporate Director of Sales
Jun 21, 2026
Perfect and excellent service thank you for the great
Perfect and excellent service thank you for the great service all the time. Appreciate it
Jan 30, 2026
With respect and kindness and getting the job done really
With respect and kindness and getting the job done really short road but can't wait to go back again Russ dar
Nov 30, 2025
I’m truly blessed to do business with Russ to be a owner
I’m truly blessed to do business with Russ to be a owner and partnership with Russ Darrell Mazda the people Eric, as well as others there truly made me and my wife’s black Friday once in a lifetime. I very much appreciate how hard they went to make this deal happen.
May 25, 2025
Predatory lending practices towards female customers.
Predatory lending practices towards female customers. Tries to hide additional costs in finale cost of vehicle. It’s unsettling going into a dealership knowing that just because you are a female, that they are going to try and rip you off. These are sexist discriminatory practices.
May 01, 2025
I’ve been doing business with Russ Darrow Mazda for the
I’ve been doing business with Russ Darrow Mazda for the last 11 years and I definitely will Be doing many more. You guys have a great product and the customer service is outstanding!
Jennie Etringer
Office Manager Lead
Sep 10, 2026
Thorough inspection with video before I leave.
Thorough inspection with video before I leave. professional service staff. Wash the car each time.
Jun 21, 2026
Perfect and excellent service thank you for the great
Perfect and excellent service thank you for the great service all the time. Appreciate it