Meet Our Staff

Management

AJ Becker

AJ Becker

Sales Manager
38 Reviews
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Adam O'Brien

Adam O'Brien

Sales Manager
2 Reviews
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Nick Saidai

Nick Saidai

General Manager
2 Reviews
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Shawn Miller

Shawn Miller

Service Manager
1 Review
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Sales

Jason Mertens

Jason Mertens

Sales & Leasing Consultant
42 Reviews
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Darin Alsfelt

Darin Alsfelt

Salesperson
3 Reviews
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Marquavis Maddox

Marquavis Maddox

Salesperson
2 Reviews
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Gustavo Valenzuela

Gustavo Valenzuela

Salesperson
1 Review
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Ethan Bicha-Dale

Ethan Bicha-Dale

Salesperson
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Anthony Hernandez

Anthony Hernandez

Salesperson
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Kelly Murray

Kelly Murray

Salesperson
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Ramses Torres-Ramirez

Ramses Torres-Ramirez

Salesperson
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Service

Chauncey Lovett

Chauncey Lovett

Service Advisor

Certified
52 Reviews
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Anthony Rivera

Anthony Rivera

Service Advisor
11 Reviews
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Chauncey Lovett

Chauncey Lovett

Service Advisor
4 Reviews
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Maxwell Munsell

Maxwell Munsell

Service Advisor
3 Reviews
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Finance

Marquis Robinson

Marquis Robinson

Finance Manager
1 Review
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Sone Phrakousonh

Sone Phrakousonh

Finance Manager
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Administration

Lindsey Porter

Lindsey Porter

Office Manager
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Chauncey Lovett

Chauncey Lovett

Service Advisor

52 Reviews
Certified
Recent Reviews

Feb 09, 2025

Dealership Rating
Employee Rating

Great service, very friendly staff.

Great service, very friendly staff. Always do the job correctly. Good waiting area. Easy to schedule

Feb 07, 2025

Dealership Rating
Employee Rating

Great customer service.

Great customer service. Maxwell provided me with detailed information. I was able to get car fixed promptly.

Feb 06, 2025

Dealership Rating
Employee Rating

Went in for an oil change, but the crew found that there

Went in for an oil change, but the crew found that there was a rodent’s nest and dozens of walnuts stored throughout some hard to reach places in the hood of our car. They weren’t hesitant to tackle the issue and kept us well informed the whole time. We were even provided with a loaner vehicle because the work on our car took a little longer than anticipated. Overall, a very smooth process for an unexpected situation.

Feb 03, 2025

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Employee Rating

Great service and polite staffs.

Great service and polite staffs. Just a longer than usual waiting time. Changed four tires and it took about five hours.

Jan 31, 2025

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Employee Rating

Everyone is always very kind and helpful.

Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.

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Jason Mertens

Jason Mertens

Sales & Leasing Consultant
Contact Me
Dealership Experience 7 years 6 months
Industry Experience 7 years 6 months
I am a husband and father of six with one Grandson. My wife and I have been married for 25 years now, and we look forward to another 25 years! I love to play golf, read Anne Rice novels, and to engage in good conversations. I believe that customer satisfaction is the core foundation of any business. If the customer is taken care of above and beyond what is expected, then everything else will fall into place.
Recent Reviews

Feb 11, 2025

Dealership Rating
Employee Rating

Amazing, they made sure I was well taken care of .

Amazing, they made sure I was well taken care of . They got me in a new 2025 Mazda cx5 . I came in there for an appraisal. But I ended up walking out with a new car . Thank you so much !

Jan 31, 2025

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Employee Rating

Great service picked me up from home to pick up the car

Great service picked me up from home to pick up the car and I got a great deal.

Jan 26, 2025

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People were friendly and knowledgeable, however, the wait

People were friendly and knowledgeable, however, the wait on site very long. Darin was called away too much.

Jul 28, 2023

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Employee Rating

Horrible!

Horrible!!!!! My daughter was there to buy her first car with money she'd received from her father passing away recently. After a test drive she wanted to make an offer on the car. After our salesman going back to talk to someone over and over we decided to pay sticker price including tax,title and fees. Well Garth and the man behind the curtain decided they WOULD NOT sell us the car!!!!!! Informed us they had other people looking at it that had either a trade in or were financing. Garth sweetly said it was ours if we wanted to "up" the offer!! I felt so sad for my daughter that she witnessed the gross display of greed at Russ Darrow.

Feb 24, 2023

Dealership Rating
Employee Rating

I came in the dealership at about 6:45 in the evening.

I came in the dealership at about 6:45 in the evening. I had the most horrible year so far. Salesman Jason Merten's was wonderful above average kind patient and no pressure he was wonderful before close at 9 PM I was in my Vehicle and on my way home, they made it worry free, they made it a pleasant experience. Even though I have less than perfect credit I would rate this dealership a hundred and fifty stars if I could. And as far as Jason PERFECT there is no words for how much i appreciate him. Highly recommend Jason Mertens and Russ Darrow. Thank you!!!

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AJ Becker

AJ Becker

Sales Manager
Dealership Experience 7 years 6 months
Industry Experience 7 years 6 months
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

Great service picked me up from home to pick up the car

Great service picked me up from home to pick up the car and I got a great deal.

Jan 31, 2025

Dealership Rating
Employee Rating

Amazing experience, walked in to be greeted right away.

Amazing experience, walked in to be greeted right away. The staff was very communicative and understanding. They walked me through the whole process and helped me better understand. This place is great and I would definitely recommend to family and friends

Jan 31, 2025

Dealership Rating
Employee Rating

Everyone is always very kind and helpful.

Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.

Jan 26, 2025

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Employee Rating

We are so beyond impressed with our experience at Mazda.

We are so beyond impressed with our experience at Mazda. We are so thankful for Darin, he was so great at helping us & guiding us throughout the process! He also was so patient with me as I was deciding what I wanted to do! We are very happy with everything:)

Jan 19, 2025

Dealership Rating
Employee Rating

The entire staff was very good to work with.

The entire staff was very good to work with. A Smooth transaction. I would highly recommend doing business with this dealership.

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Anthony Rivera

Anthony Rivera

Service Advisor
Hi! I'm Anthony Rivera. I have been in the industry for almost 3 years, but cars have been my passion from the moment I got my first few Hot wheels and matchbox cars. If you visit me @ Russ Darrow Mazda of Greenfield you will see just a few of my collection! In my free time, I am what you might call a "Car enthusiast" attending drifting and racing events, car meets and shows, as well as volunteering with the WCEC (Wisconsin Car Enthusiast Club). Giving back to the community and embracing the culture/familial vibe is huge for me. As a Service Advisor I believe in fair pricing and treatment. I strive to provide excellent service!
Recent Reviews

Feb 11, 2025

Dealership Rating
Employee Rating

Anthony was great very polite and helpful.

Anthony was great very polite and helpful. But the work that was done on my SUV just terrible!! Over charged, and was suggested to have work done that didn’t need to. I took it to another place and they told me there were some cables that were disconnected. It seems like they have unethical sales practice. Totally lost my trust!

Feb 10, 2025

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Employee Rating

I never feel the customer service people are straight

I never feel the customer service people are straight forward. They seem to be a bit condescending to women

Feb 10, 2025

Dealership Rating
Employee Rating

Anthony was friendly and quick with providing help.

Anthony was friendly and quick with providing help. Was able to get everything that needed to be sorted quickly. The video inspection was prompt and he was knowledgeable about the service requirements of the CX-5

Feb 09, 2025

Dealership Rating
Employee Rating

Great service, very friendly staff.

Great service, very friendly staff. Always do the job correctly. Good waiting area. Easy to schedule

Feb 03, 2025

Dealership Rating
Employee Rating

Great service and polite staffs.

Great service and polite staffs. Just a longer than usual waiting time. Changed four tires and it took about five hours.

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Chauncey Lovett

Chauncey Lovett

Service Advisor
Recent Reviews

Feb 09, 2025

Dealership Rating
Employee Rating

Great service, very friendly staff.

Great service, very friendly staff. Always do the job correctly. Good waiting area. Easy to schedule

Feb 06, 2025

Dealership Rating
Employee Rating

Went in for an oil change, but the crew found that there

Went in for an oil change, but the crew found that there was a rodent’s nest and dozens of walnuts stored throughout some hard to reach places in the hood of our car. They weren’t hesitant to tackle the issue and kept us well informed the whole time. We were even provided with a loaner vehicle because the work on our car took a little longer than anticipated. Overall, a very smooth process for an unexpected situation.

Jan 31, 2025

Dealership Rating
Employee Rating

Everyone is always very kind and helpful.

Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.

Jan 26, 2025

Dealership Rating
Employee Rating

Excellent customer service, friendly and considerate ,

Excellent customer service, friendly and considerate , took time to be accommodating with difficult situation for me

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Darin Alsfelt

Darin Alsfelt

Salesperson
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

Amazing experience, walked in to be greeted right away.

Amazing experience, walked in to be greeted right away. The staff was very communicative and understanding. They walked me through the whole process and helped me better understand. This place is great and I would definitely recommend to family and friends

Jan 26, 2025

Dealership Rating
Employee Rating

We are so beyond impressed with our experience at Mazda.

We are so beyond impressed with our experience at Mazda. We are so thankful for Darin, he was so great at helping us & guiding us throughout the process! He also was so patient with me as I was deciding what I wanted to do! We are very happy with everything:)

Jan 26, 2025

Dealership Rating
Employee Rating

People were friendly and knowledgeable, however, the wait

People were friendly and knowledgeable, however, the wait on site very long. Darin was called away too much.

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Maxwell Munsell

Maxwell Munsell

Service Advisor
Recent Reviews

Feb 09, 2025

Dealership Rating
Employee Rating

Great service, very friendly staff.

Great service, very friendly staff. Always do the job correctly. Good waiting area. Easy to schedule

Feb 07, 2025

Dealership Rating
Employee Rating

Great customer service.

Great customer service. Maxwell provided me with detailed information. I was able to get car fixed promptly.

Jan 31, 2025

Dealership Rating
Employee Rating

Everyone is always very kind and helpful.

Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.

View More Reviews on DealerRater
Marquavis Maddox

Marquavis Maddox

Salesperson
Recent Reviews

Feb 10, 2025

Dealership Rating
Employee Rating

Overall environment is good.

Overall environment is good. Sales and finance personnel were really helpful. They tended to my requests of test driving multiple cars and got me a deal for a new one.

Feb 09, 2025

Dealership Rating
Employee Rating

Gus was very helpful and patient.

Gus was very helpful and patient. He was also very knowledgeable about the car ( mechanical and features). He also took time to help program and explain the settings on the vehicle before I left with my new car.

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Adam O'Brien

Adam O'Brien

Sales Manager
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

Everyone is always very kind and helpful.

Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.

Jan 26, 2025

Dealership Rating
Employee Rating

People were friendly and knowledgeable, however, the wait

People were friendly and knowledgeable, however, the wait on site very long. Darin was called away too much.

View More Reviews on DealerRater
Nick Saidai

Nick Saidai

General Manager
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

Everyone is always very kind and helpful.

Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.

Jan 17, 2025

Dealership Rating
Employee Rating

Gente muy amable y disponible para ayudar y buscar

Gente muy amable y disponible para ayudar y buscar soluciones, buen servicio, y comparado con otros dealers, tienen muy buenos precios y vehículos disponibles. Fue un placer comprar mi carro aquí.

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Shawn Miller

Shawn Miller

Service Manager
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

Everyone is always very kind and helpful.

Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.

View More Reviews on DealerRater
Marquis Robinson

Marquis Robinson

Finance Manager
Recent Reviews

Feb 10, 2025

Dealership Rating
Employee Rating

Overall environment is good.

Overall environment is good. Sales and finance personnel were really helpful. They tended to my requests of test driving multiple cars and got me a deal for a new one.

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Gustavo Valenzuela

Gustavo Valenzuela

Salesperson
Recent Reviews

Feb 09, 2025

Dealership Rating
Employee Rating

Gus was very helpful and patient.

Gus was very helpful and patient. He was also very knowledgeable about the car ( mechanical and features). He also took time to help program and explain the settings on the vehicle before I left with my new car.

View More Reviews on DealerRater
Ethan Bicha-Dale

Ethan Bicha-Dale

Salesperson
View More Reviews on DealerRater
Anthony Hernandez

Anthony Hernandez

Salesperson
View More Reviews on DealerRater
Kelly Murray

Kelly Murray

Salesperson
View More Reviews on DealerRater
Sone Phrakousonh

Sone Phrakousonh

Finance Manager
View More Reviews on DealerRater
Lindsey Porter

Lindsey Porter

Office Manager
View More Reviews on DealerRater
Ramses Torres-Ramirez

Ramses Torres-Ramirez

Salesperson
View More Reviews on DealerRater

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    Jason Mertens

    Jason Mertens

    Sales & Leasing Consultant

    42 Reviews
    Darin Alsfelt

    Darin Alsfelt

    Salesperson

    3 Reviews
    Marquavis Maddox

    Marquavis Maddox

    Salesperson

    2 Reviews
    Gustavo Valenzuela

    Gustavo Valenzuela

    Salesperson

    1 Review
    Anthony Hernandez

    Anthony Hernandez

    Salesperson

    Ethan Bicha-Dale

    Ethan Bicha-Dale

    Salesperson

    Kelly Murray

    Kelly Murray

    Salesperson

    Ramses Torres-Ramirez

    Ramses Torres-Ramirez

    Salesperson