Meet Our Staff
Management

AJ Becker
Sales Manager

Adam O'Brien
Sales Manager

Nick Saidai
General Manager

Shawn Miller
Service Manager
Sales

Jason Mertens
Sales & Leasing Consultant

Darin Alsfelt
Salesperson

Marquavis Maddox
Salesperson

Gustavo Valenzuela
Salesperson

Ethan Bicha-Dale
Salesperson

Anthony Hernandez
Salesperson

Kelly Murray
Salesperson

Ramses Torres-Ramirez
Salesperson
Service

Chauncey Lovett
Service Advisor

Anthony Rivera
Service Advisor

Chauncey Lovett
Service Advisor

Maxwell Munsell
Service Advisor
Finance

Marquis Robinson
Finance Manager

Sone Phrakousonh
Finance Manager
Administration

Lindsey Porter
Office Manager

Chauncey Lovett
Service Advisor
Feb 09, 2025
Great service, very friendly staff.
Great service, very friendly staff. Always do the job correctly. Good waiting area. Easy to schedule
Feb 07, 2025
Great customer service.
Great customer service. Maxwell provided me with detailed information. I was able to get car fixed promptly.
Feb 06, 2025
Went in for an oil change, but the crew found that there
Went in for an oil change, but the crew found that there was a rodent’s nest and dozens of walnuts stored throughout some hard to reach places in the hood of our car. They weren’t hesitant to tackle the issue and kept us well informed the whole time. We were even provided with a loaner vehicle because the work on our car took a little longer than anticipated. Overall, a very smooth process for an unexpected situation.
Feb 03, 2025
Great service and polite staffs.
Great service and polite staffs. Just a longer than usual waiting time. Changed four tires and it took about five hours.
Jan 31, 2025
Everyone is always very kind and helpful.
Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.

Jason Mertens
Sales & Leasing Consultant
Feb 11, 2025
Amazing, they made sure I was well taken care of .
Amazing, they made sure I was well taken care of . They got me in a new 2025 Mazda cx5 . I came in there for an appraisal. But I ended up walking out with a new car . Thank you so much !
Jan 31, 2025
Great service picked me up from home to pick up the car
Great service picked me up from home to pick up the car and I got a great deal.
Jan 26, 2025
People were friendly and knowledgeable, however, the wait
People were friendly and knowledgeable, however, the wait on site very long. Darin was called away too much.
Jul 28, 2023
Horrible!
Horrible!!!!! My daughter was there to buy her first car with money she'd received from her father passing away recently. After a test drive she wanted to make an offer on the car. After our salesman going back to talk to someone over and over we decided to pay sticker price including tax,title and fees. Well Garth and the man behind the curtain decided they WOULD NOT sell us the car!!!!!! Informed us they had other people looking at it that had either a trade in or were financing. Garth sweetly said it was ours if we wanted to "up" the offer!! I felt so sad for my daughter that she witnessed the gross display of greed at Russ Darrow.
Feb 24, 2023
I came in the dealership at about 6:45 in the evening.
I came in the dealership at about 6:45 in the evening. I had the most horrible year so far. Salesman Jason Merten's was wonderful above average kind patient and no pressure he was wonderful before close at 9 PM I was in my Vehicle and on my way home, they made it worry free, they made it a pleasant experience. Even though I have less than perfect credit I would rate this dealership a hundred and fifty stars if I could. And as far as Jason PERFECT there is no words for how much i appreciate him. Highly recommend Jason Mertens and Russ Darrow. Thank you!!!

AJ Becker
Sales Manager
Jan 31, 2025
Great service picked me up from home to pick up the car
Great service picked me up from home to pick up the car and I got a great deal.
Jan 31, 2025
Amazing experience, walked in to be greeted right away.
Amazing experience, walked in to be greeted right away. The staff was very communicative and understanding. They walked me through the whole process and helped me better understand. This place is great and I would definitely recommend to family and friends
Jan 31, 2025
Everyone is always very kind and helpful.
Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.
Jan 26, 2025
We are so beyond impressed with our experience at Mazda.
We are so beyond impressed with our experience at Mazda. We are so thankful for Darin, he was so great at helping us & guiding us throughout the process! He also was so patient with me as I was deciding what I wanted to do! We are very happy with everything:)
Jan 19, 2025
The entire staff was very good to work with.
The entire staff was very good to work with. A Smooth transaction. I would highly recommend doing business with this dealership.

Anthony Rivera
Service Advisor
Feb 11, 2025
Anthony was great very polite and helpful.
Anthony was great very polite and helpful. But the work that was done on my SUV just terrible!! Over charged, and was suggested to have work done that didn’t need to. I took it to another place and they told me there were some cables that were disconnected. It seems like they have unethical sales practice. Totally lost my trust!
Feb 10, 2025
I never feel the customer service people are straight
I never feel the customer service people are straight forward. They seem to be a bit condescending to women
Feb 10, 2025
Anthony was friendly and quick with providing help.
Anthony was friendly and quick with providing help. Was able to get everything that needed to be sorted quickly. The video inspection was prompt and he was knowledgeable about the service requirements of the CX-5
Feb 09, 2025
Great service, very friendly staff.
Great service, very friendly staff. Always do the job correctly. Good waiting area. Easy to schedule
Feb 03, 2025
Great service and polite staffs.
Great service and polite staffs. Just a longer than usual waiting time. Changed four tires and it took about five hours.

Chauncey Lovett
Service Advisor
Feb 09, 2025
Great service, very friendly staff.
Great service, very friendly staff. Always do the job correctly. Good waiting area. Easy to schedule
Feb 06, 2025
Went in for an oil change, but the crew found that there
Went in for an oil change, but the crew found that there was a rodent’s nest and dozens of walnuts stored throughout some hard to reach places in the hood of our car. They weren’t hesitant to tackle the issue and kept us well informed the whole time. We were even provided with a loaner vehicle because the work on our car took a little longer than anticipated. Overall, a very smooth process for an unexpected situation.
Jan 31, 2025
Everyone is always very kind and helpful.
Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.
Jan 26, 2025
Excellent customer service, friendly and considerate ,
Excellent customer service, friendly and considerate , took time to be accommodating with difficult situation for me

Darin Alsfelt
Salesperson
Jan 31, 2025
Amazing experience, walked in to be greeted right away.
Amazing experience, walked in to be greeted right away. The staff was very communicative and understanding. They walked me through the whole process and helped me better understand. This place is great and I would definitely recommend to family and friends
Jan 26, 2025
We are so beyond impressed with our experience at Mazda.
We are so beyond impressed with our experience at Mazda. We are so thankful for Darin, he was so great at helping us & guiding us throughout the process! He also was so patient with me as I was deciding what I wanted to do! We are very happy with everything:)
Jan 26, 2025
People were friendly and knowledgeable, however, the wait
People were friendly and knowledgeable, however, the wait on site very long. Darin was called away too much.

Maxwell Munsell
Service Advisor
Feb 09, 2025
Great service, very friendly staff.
Great service, very friendly staff. Always do the job correctly. Good waiting area. Easy to schedule
Feb 07, 2025
Great customer service.
Great customer service. Maxwell provided me with detailed information. I was able to get car fixed promptly.
Jan 31, 2025
Everyone is always very kind and helpful.
Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.

Marquavis Maddox
Salesperson
Feb 10, 2025
Overall environment is good.
Overall environment is good. Sales and finance personnel were really helpful. They tended to my requests of test driving multiple cars and got me a deal for a new one.
Feb 09, 2025
Gus was very helpful and patient.
Gus was very helpful and patient. He was also very knowledgeable about the car ( mechanical and features). He also took time to help program and explain the settings on the vehicle before I left with my new car.

Adam O'Brien
Sales Manager
Jan 31, 2025
Everyone is always very kind and helpful.
Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.
Jan 26, 2025
People were friendly and knowledgeable, however, the wait
People were friendly and knowledgeable, however, the wait on site very long. Darin was called away too much.

Nick Saidai
General Manager
Jan 31, 2025
Everyone is always very kind and helpful.
Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.
Jan 17, 2025
Gente muy amable y disponible para ayudar y buscar
Gente muy amable y disponible para ayudar y buscar soluciones, buen servicio, y comparado con otros dealers, tienen muy buenos precios y vehículos disponibles. Fue un placer comprar mi carro aquí.

Shawn Miller
Service Manager
Jan 31, 2025
Everyone is always very kind and helpful.
Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool.

Marquis Robinson
Finance Manager
Feb 10, 2025
Overall environment is good.
Overall environment is good. Sales and finance personnel were really helpful. They tended to my requests of test driving multiple cars and got me a deal for a new one.

Gustavo Valenzuela
Salesperson
Feb 09, 2025
Gus was very helpful and patient.
Gus was very helpful and patient. He was also very knowledgeable about the car ( mechanical and features). He also took time to help program and explain the settings on the vehicle before I left with my new car.